Ep #105: Management Needs a Map

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When faced with a management challenge, those who don’t have a lot of development or support struggle with which way to go. Today, we are going to talk about how to develop a management map that includes the pathways that will lead you out of that challenge.

What you’ll find in this episode:

  1. How to use this management map to figure out where you are and where you want to go.
  2. How to find the shortest path to get there.
  3. The importance of getting to know the roads better in order to travel them with confidence.

Featured on the Show and Other Notes:

  • Christine Kane – a mentor for women. “Money needs a map.”
  • We’re having a live virtual retreat for empathic CEOs over 3 days, February 23rd–25th, for one hour each day starting at 7 pm EST/4 pm PST. The event will be recorded, so if you’re unable to attend live, you can still get the content. You will also get a digital workbook. Register at theempathicCEO.com
  • I’m having a Retreat in Hawaii with my friend Dr. Camille Broussard Wise. We only invited clients and it sold out in a week. This is another great reason to join the “How to CEO” program to learn about these things!
  • Come connect with me on Instagram here or on Facebook here.
  • Let me know what questions you have or what you think at hello@krisplachy.com
  • I’d be honored, if you find this podcast of value, if you would write a review. Then DM me on Instagram or Facebook or email me at hello@krisplachy.com and let me know it was you. Then we’ll send you my favorite books list!

Subscribe by your favorite method and my podcast will come right to you!

Podcast Transcript

Hey, I’m Kris Plachy, host of the Lead Your Team podcast. Running a million dollar business is not easy, and whether you’re just getting started with building your team or you’ve been at this for a while, I’m going to bring you honest, specific, and clear practices you can use right now, today, to improve how well you lead your team. Let’s go ahead and get started.

Hello. How are you? I almost said good morning because it’s morning for me, but it may not be morning when you’re listening to this, so hi. How about we just start with that? How are you? I hope you’re having a good day. I’m having a good day, and I’m happy to be here to share some ideas with you. Today, we’re going to talk about how management needs a map, and I am building this off of wisdom that I learned from a woman named Christine Kane. If you don’t know who Christine Kane is, Christine with a C, Kane with a K. She’s amazing. She is a mentor for women, and I think you would find her work, if you like my work, I think her work would resonate with you as well, so I certainly would love for you to know who she is. She’s just lovely.

But years ago, so years ago, I heard her. I think I bought like one of her $100 products or something, and one of her phrases that she had is that money needs a map, and it always stuck with me. Money needs a map. When you think about it, it’s like if you want to make money, you have to have roads that bring money to you. You can’t just want money. I know for all you manifesters out there, yes, you still want to have a great relationship with your money and all the other things, and that’s another podcast maybe, but this one is just about you got to create some arteries for the money to find you, to get to you. And we just had that happen in our business. We were looking at some of the goals that we had, and we were like, “Oh, okay. We might need a new road, here.” So we built one.

Okay. This morning, as I was showering, does anybody else have that happen? I think that does happen to a lot of people. You’re getting ready in the morning and … Brilliant. Which is why I always have my phone because I have to write things down. Maybe it’s because I’m old. I’m not that old, but maybe it’s because I’m getting older or what, but I’ll have this brilliant idea, and it will disappear if I don’t write it down. I’m hoping other people have that problem. So I keep my phone next to me, and I was in the shower. I had this idea and I was like, “Okay, don’t forget, don’t forget, don’t forget.” And I got out, and I wrote down.

I wrote this down, management needs a map, and management and leadership, really, but I like to think of you all as managing leaders. That’s how I put those two together because you’re not just leading, you have to also manage. So you have to set vision, set the course, hold the inspiration, create the motivational environment, all those things, plus … Oh, by the way, did you follow through with your commitment to me or to the business?

Management needs a map, and my colleague and amazing right-hand, Michelle Arant and I, last year, were in Dallas just before the COVID breakdown. It was in March, and we were having a team meeting, and we were planning out how would we be able to share with all of you what we knew we were helping our clients in a different way. So we were having a team meeting, and we were planning, how did we want to share the work that we do? And what was the right way to put this all together? And I actually hired Ali Brown for a VIP day. So she and I came up with some really great ideas, which then stemmed into this meeting with Michelle.

And I like things to be fun. I think, hopefully those of you who’ve been listening for a while, you get that very clearly from me, and it’s interesting. I’ve learned even more about why that is this year, but here’s what I’m going to say. I love Disneyland. I love Disneyland, I love everything. I’m not a Disney person, meaning I don’t have Disney decor all over my house, but I love going to Disneyland and having just that experience, and that’s a big thing that I do with my family, and it’s been a rough year as we haven’t been able to go. But what we did together is we decided to create a map that is for managers that looks like the Disneyland map.

So you have like these different lands. As a manager, you have to develop skill in each one of those lands, and then you go through. There isn’t a particular necessary order, although there is a hub, but we had this whole vision. And then we ended up not doing it just because COVID, and then we were teaching people how to deal with disaster. And so it didn’t seem quite as relevant in the time, right after we created it. But here’s what I want you to think about. So when you were faced with a management challenge, I think what happens to most people who don’t have a lot of development, a lot of support, they don’t have the map. You haven’t a map with a key, all the things that you need to be able to know which way to go.

And in fact, I think a lot of women don’t even know which way is north, south, west, east. Just to extend that metaphor, this thing happens. And you’re like, “Where, what do I, how, what am I doing? How do I negotiate this? I don’t know. So then what happens when you work with me is you come to a coaching call and we whip out the map, and we look at the map, and we say, “Oh, okay, well, here’s where you are. And here’s where you want to go. This is the shortest path to it. Let’s use this road. Let’s use your values. Let’s use your expectations. Let’s use the job description. Let’s use the roles that you created. Let’s use KPI, let’s use a difficult conversation. Let’s use your own mindset needs to change.”

We have all sorts of roads that can lead you out of that challenge. And I want to extend this metaphor even more so, because I believe that so many of you listening tend to struggle with the personal part of managing people in your company. You struggle with that, which is why you’re listening to this podcast probably, and my hunch is a lot of you who are listening to this who struggle, it’s because you have a lot of empathic-ness to you, meaning you feel other people’s feelings. It makes you really uncomfortable. You don’t want to deal with it. And/or you also just don’t have the developed management muscle to negotiate these moments. And so they become very, very emotionally exhausting. And so you don’t know how to handle them.

So what I want you to know, it’s just like if we plopped you down somewhere in the United States, and I know not everybody’s in the US, so country of choice, wherever you are. If we plopped you down, but you had a map, you had a GPS on your phone, you could find your way back out. And you’d know which one might be the shortest path out. It may not be the one you choose. You may choose a longer one, but you know you could get out of wherever you are. And that’s what I believe is true about what we teach and coach women through. is that management does actually have a map, you guys. And it doesn’t mean, just to continue to extend this metaphor, if we plopped you down in the middle of nowhere in the US, it doesn’t mean you be happy about it. It doesn’t mean you’d be like, “Yay. I am surrounded by red rocks. And I don’t know where the heck I am.” It doesn’t mean that’s joy. It just means have the confidence that you know you can get home.

And I think, again, that’s a parallel metaphor for managing like, “Yeah, ew, I don’t want to deal with this today. I don’t want to deal with this behavior from this person. I don’t want to have to make this decision. Ew.” And yet I know that we could help you have that confidence. I know that that’s possible. And I think it’s like probably there’s many of you listening to this podcast who don’t even think twice now about generating revenue. It just comes, you probably used to worry about it. And now you’re like, “I’ll figure it out.” There are probably people listening to this podcast who don’t even think twice about marketing. “That campaign we ran isn’t working. I’m going to try something else, it’s not a big deal.”

But then on the other hand, you might completely lose your mind over management challenges. And the only thing missing is the map. Now, if you are an avid listener of this podcast and you do everything I tell you to do, I’ve had so many clients hire me. They’re so proud of themselves because they’re like, “Oh, I listened to that podcast. And I already did that. I have my vision; I have my values. I did a re-offer.” It’s so cute. And yet those women still continue to work with us because it’s nice to always have someone sit down with you and whipping a map out.

I imagine my dad and my husband, and I think even my father-in-law, I have this image of everybody. No, I think it was my son. There was three of them. And they were all planning an off-road trip here in California, somewhere. And they all had this big map out and they were like, “Okay.” And they were so excited to plan the trip. And that’s what I know we do; we whip the map out. So every time we get together, we just pull out the map. “Okay. Let’s figure out the best way out of this one.”

So I want you to know the map exists. It’s not elusive, it’s not hiding. But it also is something that I think we can always continue to get better at. We can always continue to learn and understand the roads better and get them well-worn so that we don’t have to think twice, “Oh, do I turn right or left?” We get better, and we get better, and we get better. But does that mean that sometimes we don’t end up in places that we don’t want to be? Absolutely not. We always are going to have that happen. When you sign up to be the leader and managing leader of other people, you will always have moments and people, and you might think, “Are you kidding?” But that doesn’t mean you’re wrong, or it’s wrong, or you should quit immediately. It just means you need to get the map out.

And I think that’s why, we just finished How to CEO and launched the official first launch for How to CEO Lab. It starts on the 1st of February. And in order to be in the lab, you have to have gone through How to CEO. And I already had quite a few clients in a previous program that I was running called the Founders Lab. And so we extended this offer to everybody who was both in How to CEO and the existing Founders Lab program. And we have something like 76% retention. So people who go through How to CEO and get all of the training that we provide, plus the coaching want to continue in the lab.

And I love to take, they’d say, “Well, it’s because we’re so amazing.” But the truth is, I believe, it’s because of the conversations we’re having. They’re not getting them anywhere else. Nobody else is whipping out that map like we do. And I think it’s incredibly important for all of you who are leading teams to have that place to go. So I’m going to keep creating that place. All right? And I want you to know that the math exists, and the truth is all these hundred and some odd podcasts that I have posted for you are part of the map. So it’s not like I’m hiding it from you. It’s all there. But I think a lot of times we need a little bit of a guide.

Okay. The last thing is, if you haven’t done so, please go to the empathicceo.com and check out the live retreat that we’re going to be offering. I’m so excited to do this at the end of February, Tuesday, Wednesday, Thursday, the 23rd, 24th and 25th of February for one hour, each day, 4:00 o’clock, actually, Pacific 7:00 o’clock Eastern. Yes, it will be recorded. So if you can’t come live, but you do want the retreat, you can still register. And we will send it to you. This format is going to be a combination of me presenting concepts, teaching, inviting you to do some reflections. You’re going to have some questions and some thoughts to be thinking. And then I will be able to do some Q&A as well.

And it’s designed for women who really feel at a level that becomes debilitating in your ability to lead. What I call it is to me there’s too much emotional noise. It’s too hard on you. At least you believe it is. And so I think that too many women like that have come to believe that they’re too sensitive to be good managers or that’s just not their thing. And I really want to position that differently for you in your mind, that it’s the opposite. I actually think you are one of the best suited people to be leading and managing. We just have to learn the three pillars, which I’m going to be teaching you that are fundamental to really elevate who you are as an empath, not hide it, diminish it, stuff it, suppress it. Okay?

So I would love to work with you on this retreat. It’s a unique, interesting, I’m excited, time to share with you. I think it’s going to be a conversation unlike any other that is happening in the world right now. To me, I think the work is about combining the energetic and emotional part of who you are with practical, grounded tools. And that’s what I’m going to be giving you. Okay? All right. So join me there. Can’t wait to see you. And remember, managing people just needs a map and you honestly have a lot of that map already anchored in this podcast. But if it’s something you want to do more of then you can join us, always, in the How to CEO program, when the next one opens up. Okay. Have a wonderful afternoon morning, night, day. Talk to you next time.

One more thing before you go. In a world of digital courses and online content, I like to work with my clients live because I know that when you have someone you can work with, ask questions of, and meet with, you’re so much more likely to get the success that you want. So head on over to howtoceolive.com to learn more about our very exciting, very exclusive program just for female entrepreneurs. We’ll see you there.

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