Ep #54: The Interview with Michelle Arant, Coach & Operations Director of Kris Plachy Coaching

 In Podcast

Kris talks with Michelle Arant, the Operations Director of Kris Plachy Coaching.

Biography

Michelle ArantMichelle Arant has proven over and over that she is seriously as-good-as-it-gets when it comes to coaching. Landing her Tennessee wit, humor, smarts and charm as a part of Team Plachy was seriously quite a coup.

She is a Certified Coach with The Life Coach School and a Certified Leadership Coach with Leadership Coach, LLC. In addition to her coaching certifications, she also has a doctoral degree in Education.

Michelle’s expertise in coaching complimented by her extensive leadership experience make her a natural addition to the Plachy Coaching team. She understands entrepreneurship, assembling, developing and (yes) even dismantling a team. And she understands the nuances of human behavior that present ongoing ‘opportunities’ for each of us as we learn and stretch ourselves and our businesses to grow. One thing I’ve grown to love about Michelle (and you will, too) is not only her knowledge of the concepts taught but her expertise in actually applying what you will be learning working with her. She doesn’t just talk about the tools but can actually show you how she uses them in her everyday practice.

I’m so excited to have Michelle on this team, to work with our clients.

She is a game-changer, change maker and (a little bit of) a rain-maker. If you’re ready to change. If you’re ready to learn. If you’re ready to shake things up.

What you’ll find in this episode:

  1.  Michelle joined the team in October 2019 and talks about her experience and what led her to become a coach.
  2.  The role Michelle plays at Kris Plachy Coaching.
  3.  A little bit about Michelle’s clients and the industries they come from.
  4.  Some of the topics Michelle has recently been working on with her clients.
  5.  About the twelve-week program called The Founder’s Lab Foundations.

Featured on the Show and Other Notes:

  • Go here to book an appointment with Kris or Michelle.
  • We changed the name of the podcast from How to Lead for Female Entrepreneurs to Lead Your Team for Female Entrepreneurs!
  • Team management strategy days are coming this year in select locations where you can schedule a day to spend with me. If that interests you, email hello@krisplachy.com, and say, “I would like to be on the short list for a strategy day.” Please put in the body of your email where in the world you are.
  • Follow me on Instagram here @KrisPlachyCoach.
  • I read reviews on the show! If you like this podcast, please leave a review. Go to your podcast app and find the reviews section. Thank you!
  • The Founder’s Lab is my private coaching program for female founders who are generating more than 7-figures in their revenue. It’s a complement to the Entrepreneurial Management program (with Brooke Castillo) and is a part of the work you get as a client of mine. This isn’t a “class.” I don’t give you copious tons of things to do. I give you the ones that matter and then we keep talking about them. We apply them. That’s why it’s called the Founder’s Lab.

 

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Podcast Transcript

Kris Plachy:

Hey, I’m Kris Plachy, host of the Lead Your Team Podcast. Running a million dollar business is not easy. Whether you’re just getting started with building your team or you’ve been at this for a while. I’m going to bring you honest, specific, and clear practices you can use right now today to improve how well you lead your team. Let’s go ahead and get started. Hello everybody. Welcome. By the time this podcast publishes, which will be just a couple weeks from today when we’re recording it, there’s a couple announcements I want to make along with today which I’m super excited about. First of all, just this episode with Michelle. Secondly, you may have noticed that the name of the podcast is slightly different. We changed the name from How to Lead for Female Entrepreneurs to now it’s Lead Your Team which isn’t that big of a change but you might have noticed the cover art is a little different.

Kris Plachy:

The title is a little different. This actually was born out of a coaching VIP day that I had with Ali Brown that I think I’ve talked to you guys about. We really looked at what is it that my business helps women do, and it really is about leading the team and learning how to lead the team. [inaudible 00:01:36] all the mechanics of managing other people. We just thought the podcast title could get a little bit cleaner to help other people really understand what it is that we do and how we help them. With that, I want to make it a formal announcement of the new team member, Dr. Michelle Arant actually joined my team back in October but we have been busy putting everything together behind the scenes. Now we’re ready to show up and be official in the world.

Kris Plachy:

I thought it would be an incredible opportunity for Michelle to come on the podcast and talk with you about what she has done in her beautiful life and career and what she is doing with me here at Kris Plachy coaching, and how she is helping my vision of really serving female entrepreneurs and helping them be better and more effective of leading their teams and feeling like that experience is more simple, less daunting. Michelle and I are going to really just have a great chat today. We want to talk about some of the common things that we see at the different levels from clients that she and I work with. Without further ado, welcome, Michelle to the program today.

Michelle Arant:

Thank you. Thank you for having me here. This is very, very, exciting for me because I love Kris Plachy. Everybody, I want all of you to know that I worked with Kris a few years ago when I was in corporate and I was first promoted to chief operations officer. I knew that I needed to really get better at leading and managing a larger team. I had years of experience in management and leadership when I received this position but nothing like I knew that I needed. When I met Kris, and she totally, totally saved me and helped me. I knew that I wanted to continue to do this coaching work and I’m just so excited that she has allowed me the opportunity to do that and especially work with women. Most importantly to work with women who are learning how to manage and lead and just become this evolved leader that they want and know how to be, so thank you.

Kris Plachy:

It’s a full circle moment.

Michelle Arant:

Yes, it is.

Kris Plachy:

Yes. You were a very good client. You did all the things.

Michelle Arant:

I was going to say. I do the homework. I did what Kris told me to do. It’s amazing how sometimes that just works.

Kris Plachy:

It’s [light 00:04:24] work when you apply things. It’s amazing. All right. Well, it’s so great to have you here. Why don’t we first just go ahead and I’m just going to give you the mic. Tell us about, you’re a doctor of something. What is that? Tell us a little bit about your experience and what lead you to becoming a coach. Let’s just get to know you a little.

Michelle Arant:

I’m from the education space. I was a special education in public school. I taught at the University of Tennessee at Martin. I was there for over nine years as a faculty member and professor. I was director of a few grant programs in the education space. I had people working with me as we try to do good in the world and education. Then I went to a public school and was an administrator there directing grants and teams of teachers and all of that. While I was doing the administrative work in a public school system, I was approached to join a startup company. What we did at the startup company is we developed content for colleges and universities to put their courses online. With my background in education and my teaching experience, it just seemed like a really good fit to join that startup. I was the seventh employee hired. I worked with what I like to call just a true founder visionary brain. My boss was incredible. He was so brilliant. We grew our company. It was about at 150 when I left. I understand, it’s funny because I came from the education space where everything is so routine. There’s a process.

Kris Plachy:

Everything has a process.

Michelle Arant:

Yes. Then I came from that space into entrepreneurial space and into a startup where you could change on a dime.

Kris Plachy:

You all, I want to say that was part of the coaching for Michelle, was her little education brain was like, I think we need a process. Of course, you worked for this guy who had so many ideas, right? He was always challenging them to just… Forget that. We got to go forward this way. Right?

Michelle Arant:

Right. He would always make fun of me and say, Michelle, take off the government hat. Like, we don’t need a process for this. We don’t have to do it that way.

Kris Plachy:

Little did he know-

Michelle Arant:

Wait, wait. For the first couple of years that I was there, when you have seven employees, you can get by with doing that but then once you start getting… We start growing and getting bigger and adding more people to your team, the way that you communicate is very different and the speed at which you can make change is very different. I just learned a lot about coaching my brain because we were very different. We thought about things very, very differently. Part of that, while I was working in that space, I was very stressed. I was working a lot of hours. I was becoming unhealthy, gaining a lot of weight and all that. I actually started in a weight loss program. Then that coach had just gone to The Life Coach School to be certified and came back and taught me the model. Then everything changed.

Michelle Arant:

Once I realized that I didn’t have to feel stressed. I didn’t have to be overwhelmed. That I could really make different choices in how I was thinking and I could look at my brain, then I thought, oh my gosh, I need to teach this to everyone I know. I have to make sure everyone knows that. I decided that I wanted to go be certified and then I wanted to come back into the corporate space and teach all the people who work under me. I wanted to share all of that with everybody. That’s why I went to coach training to begin with is I want to come back into my corporate setting and teach everyone the tools and teach them how to be a manager and a leader by managing.

Kris Plachy:

The Thought Model.

Michelle Arant:

Yeah, by teaching them the model. Then that’s of course where I met Kris and got back from coach certification. Then within a couple of weeks I was promoted and thought, okay, I’m going to practice what I preach. I’m going to get some help and support. That’s when I met Kris and the rest is history. I fell in love with it.

Kris Plachy:

That trajectory just brought you to all the evolution of what so many people go through when they go through coach training. Right? It really does change how you think about so many things. Not everybody becomes a coach but a lot of people really, they make significant changes in their lives.

Michelle Arant:

Yes. What I want to also point out, I stayed in corporate and did that. I didn’t leave immediately. We created a program for up and coming managers to teach them obviously, leadership skills and management skills, but of course, I used the Thought Model to help them navigate their day-to-day. Even those people who went through that program and that I’ve mentored, they have now gone on to get promotions and do other things and just they’re happier and they’re less stressed and all of that just because of the work that they learned that is so valuable. Then, Kris offered her leadership certification program.

Kris Plachy:

That was a few years ago. I used to teach leadership coach training to coaches who wanted to do exactly what Michelle just said she did, wanted to take the concepts of leadership coaching. Understanding expectations, understanding the Thought Model, understanding how to coach employees and have difficult conversations. Then they would take their concept, the tools I taught them and they would coach internally. I did that for several years and put many, many, many people through that because we need coaches in companies just as much as we need outside of them. It was fun. That was good work.

Michelle Arant:

Then at some point I think all of us have a moment where we realize, this is what I’m supposed to do, this is it. When I had that calling, then I just of course thought I didn’t know what I was doing and there was no way I could do it and got a little coaching on that from Kris. Then I just realized, well, I’m going to make it work. I’m going to make this happen. I think it’s just like a lot of the women that I coach and that we work with, you feel called to do this and so you jump in. I mean, you just jump in and you try to make it work because you know that it’s what you are meant to do. I left corporate and started a coaching business. Then luckily, Kris called me on the phone and said, hey.

Kris Plachy:

Yeah, whispering to the listeners so Michelle can’t hear, I knew that I wanted Michelle to be on my team for four years. I just had to get my business big enough so that I could afford her. Now we’re here.

Michelle Arant:

We are here.

Kris Plachy:

Which is such a good news.

Michelle Arant:

We’re having the best time.

Kris Plachy:

Having a great time because Michelle really is the process person. She’s an incredible coach and that’s why she makes such a great coach because she’s very focused on the process. When you are the client where Michelle is, she’s incredibly helpful for you. We’re going to talk more about that. Michelle is also serving as my operation instructor. She’s helping my business develop and standardize and create all of the internal processes that we know we want to have in place so that we can continue to grow as well. Really, the evolution of this was as I switched to focusing specifically on female entrepreneurs, gosh, about a year and a half ago, we were first just testing it honestly. Will female entrepreneurs hire me to help them learn how to lead their team? There’s a lot of coaches, business coaches saying, we will help you make more money.

Kris Plachy:

We will help you market. We will help you attract more clients. We will help you mastermind, how to generate revenue in your business. Will people actually want help learning how to lead and manage? Because here’s the truth, you guys. This is the most unsexy part with the exception of going over your books with your bookkeeper, can there be anything less sexy about running a business? The truth is it’s so vital if you’re not good at it. It just sucks you up and it kills you slowly. Somebody just told me the other day, I hate my business. She’s making a lot of money which is terrible, it’s just a terrible relationship. We first had to test it. Of course, the response was huge. Then what happened is I realized, okay, I can’t scale this with just me. What kind of model do I want? I did not and still don’t want to have the large group model where there’s 400 people in a group and I show up and I do some coaching.

Kris Plachy:

There’s nothing wrong with that model. It’s just not the one I want. I want my clients to have an intimate connection and experience with their coach. I want everybody who works with my team and with me to know that we know who they are. If that’s the kind of model I want to have, then by extension I need to bring qualified, frankly, impeccable and exceptional coaches into my business. I will say from former experience because I built one other coaching team in my life when I built a coaching business team within a company, and we used to say that we were the tiger team. That’s a reference to a military like an elite military squad. I was incredibly selective about who was allowed to start with me on that team. I held a very high expectation for how people needed to experience us. The rule of thumb was always that when we would walk in a building we wanted people to be so relieved that we were there.

Kris Plachy:

Thank goodness you’re here. We need some help. I just hold that same level of expectation now. That’s the evolution that brought us here today where now Michelle… What happened as the business grew is I started with focusing on women who are at seven figures or higher in their revenue line. Naturally, I was getting a lot of interest from women who are at $100,000, $500,000 who maybe are just now starting to think about hiring their first real full-time person or they may have three or four but they just done it very ad hoc. It just became a natural place for Michelle to support the women who are in that different space, then I can focus on the seven and eight figure earners. We can help more people which is of course my goal because there’s nothing more heartbreaking to me than doing an initial consult with a woman…

Kris Plachy:

This happened to me recently and she looked at me and said, should I just sell it? I just don’t know how I’m going to get pass this. I don’t know how I’m going to work through it. It feels too overwhelming, too big. I don’t want women to give up on their dream of having their company and having the lifestyle they want to have as an entrepreneur because this part is hard. That’s a significant reason why Michelle is here, so we can help more of you achieve the goals that you want for your business. With that, Michelle, why don’t we talk a little bit about your client. Like I just said, Michelle is working with women who are under seven figures. Why don’t you give us that high level how you would describe your client right now?

Michelle Arant:

Currently I’m working with women who are pretty much just hiring their first couple of people or maybe they already have. Maybe they’re working with contractors right now and they’re trying to add more people to their team or it’s falling apart. They’re really struggling with just knowing what to do and how to deal with these extra human beings that now are a part of their business. I’m working with the women who are, man, they’re hustling too. Those first six figures, the multiple six figures, man, it’s a lot of work. They’re starting to wonder, okay, can I have a life and grow this business in such a way that’s sustainable? They think they can’t and so we have to work on them as who they are as the leader and how they [crosstalk 00:18:43].

Kris Plachy:

Just even starting to think about themselves as a leader, right?

Michelle Arant:

Right, because they-

Kris Plachy:

Yeah, just me and my shingle outside and then all of a sudden I got to hire someone and I have to do something with them. Right? They don’t just know what to do.

Michelle Arant:

I have to know myself what I want. I have to take that extra step to figure out what is exactly that I want them to do. Then, stopping themselves from just doing it anyway. Like they just do it quicker, it’s the change that you talk about. Even some of them are just trying to figure out exactly what business model they want. Maybe they got a couple of products out there. Obviously, we teach constraint and deciding, okay, which one of these is really going to make you the most money and that sort of thing. They’re trying to figure out which one of those will scale better, which one of those lead into having a more effective team and a more efficient team and that sort of thing.

Kris Plachy:

I love that because you have to think about all of it, right? We’re not business coaches from a perspective of helping you figure out what your best product line is or what your marketing strategy should be. We help you think about that in terms of what kind of organization are you building. You do have to have an established business model and that’s actually one of the key things we talk about in entrepreneurial management which is the base for the content that Michelle uses in her program with her clients. Knowing and having a really clear business model is an essential step before you start making a lot of hiring decisions because otherwise you end up just unwinding it. I did have a question for you, Michelle, because I get asked this. What kind of industries? I mean, do you have mostly online business owners? Who are your people?

Michelle Arant:

Just an array. It might be a realtor from a mortgage broker, to someone who has brick and mortar business who does form of meal planning and meal prep delivery… Yes, I do have people who have online businesses but there are so many other people that we help because the basics are the basics are the basics when you are working with and hiring a team when you own your own business. It doesn’t really matter what industry you’re in. I think I worked with clients who are in education space. It’s all about you becoming the leader that you want to be and deciding, what is my real vision here? What are my values? It’s all of that.

Kris Plachy:

I agree because I know in my Founder’s Lab I have medical doctors. I have veterinarians. I have dentists. I have florist. I have interior designers. I have online business owners, physical therapist.

Michelle Arant:

Restaurant owners, I have restaurant owners.

Kris Plachy:

Yes, restaurant owners. I do love that this whole lead your team element, entrepreneurial management, it’s a level set. The only variable is whether you’re managing people virtually or you’re looking at them every day. Human beings, whether they work in restaurants or they work online or they work in a dentist office, human beings are human beings. Employees are employees. It’s just a common truth that everyone who manages people shares. I think for sure.

Michelle Arant:

Sure, yes.

Kris Plachy:

Okay, what we thought we would talk about is also what some of the current… I think people always want to know like, what do I talk to? What do I do? What I know is most of the women when we first start talking, they launch with, I know I need help. I don’t even know where to begin. I just know I’m really uncomfortable, I’m really frustrated. I’m really overwhelmed but I don’t know where to begin. When it comes to business, what are some of the topics that you’ve been working with some clients on even as recently as the last couple of weeks?

Michelle Arant:

Well, it seems that the common thread when you move into being just you, like you talk about you hanging your shingle and moving into an entrepreneur where you’re bringing other people on board, it becomes very clear quickly. I hear this all the time, I don’t know what I’m doing. It’s either that quote or, I’m afraid that everybody else is going to realize that I don’t know what I’m doing.

Kris Plachy:

That classic impostor.

Michelle Arant:

Yes, we coach a lot about that. What I want all of my clients understand is of course you don’t. Unless you went to the university and got a degree in management.

Kris Plachy:

Even then, even then.

Michelle Arant:

Then, I was going to say even then-

Kris Plachy:

No offense.

Michelle Arant:

You [crosstalk 00:24:12] papers.

Kris Plachy:

Yeah, I have a master’s degree in organizational management. Nothing I coach my people on was in that program.

Michelle Arant:

Right. Even then, correct, that this isn’t something that we just automatically know how to do because you’ve been spending all of your days and nights doing the thing that you do in your business. Whether it’s selling something or serving other people, that’s what you’ve been spending your time doing. You haven’t been learning how to manage and lead a group of people to do the same thing that you want to do.

Kris Plachy:

Or to support the work that you do.

Michelle Arant:

Right.

Kris Plachy:

Right?

Michelle Arant:

We do talk a lot about in the coaching process we do talk a lot about, okay, what does that belief… Okay, you may not know all the things about leadership and management, okay, but you continuing to repeat that story in your mind over and over every day that I don’t know what I’m doing, how does that affect you in your day-to-day business? How does that keep you from moving forward and growing yourself and helping your team be more efficient? It’s not valuable. We’d look at and work on changing those beliefs and then getting to a place where you can see or the clients can see that these skills are all learnable.

Kris Plachy:

Exactly.

Michelle Arant:

It’s not like some people are born with it and some people aren’t. These set base level skills that you need to have and we work on those and you can learn them and then we move into applying and implementing the things that you’re learning. Having conversations. Just recently had a conversation where someone had hired a friend. You’re finding anybody who can help you because you’re so overwhelmed.

Kris Plachy:

Yes, someone you trust, right? You hired a friend.

Michelle Arant:

Yeah, you know that your friend is going to want what’s best for you and they’re going to jump in and help. Now that this leader has evolved and moved from, okay, it’s now just a couple of us on the team into I’m the CEO of my business. I have these people that I’m paying for results underneath me. I have to step into that. We have to set some boundaries around how things have changed and how we want to move forward so that we can grow and we can scale. We just do a lot of, I guess, role playing and having conversations around how am I going to approach this situation? How am I going to give this feedback? Then being prepared for a response from a team member and how you’re affected by that.

Michelle Arant:

We do a lot of that work. We also talk a lot about when I’m noticing people making that change, which is so exciting for me, just selfishly is when I first start working with people they’re, oh my gosh, I cannot do this. I have no idea how to do this to all of a sudden, they do learn how and then they create their values and they create their vision. They start setting expectation for this roles. They’ve done the work on the backend that nobody else notice about. Then they have to have the courage to step out in front of their team and announce these things and make these changes and then start holding everybody to them.

Kris Plachy:

Oh yes, that part.

Michelle Arant:

It’s just such a fun experience for me to watch that growth. What I notice is that a lot of women, they do the work and they’re ready to step into this role of CEO and then they realize, holy cow, it’s lonely up here. I can’t have this lunch conversations and gossip anymore because I’ve elevated myself into this new role. A lot of times we have lots of conversations around… I mean, my clients say thank you, I’m just so glad that I have a place to go.

Kris Plachy:

A place to go.

Michelle Arant:

To just be able to talk through some of these things because I know that I can air all this out and that it’s not going to be shared anywhere. It’s like a trusted confidential relationship.

Kris Plachy:

A trusted advisor. For those of you who are listening, regardless of where you are with your business, I think that what Michelle just struck on or touched on I guess, is such an important thing for all of us to hear. Because there might be people who have five million dollar businesses or 35 million dollar businesses who would say the same thing. I think the biggest difference between what Michelle and I are trying to do with the different levels with our clients is I’ve had people come to me who have 10 million dollar businesses who never did any of this foundational work. That doesn’t mean they can’t still do it and we do do it. The only benefit is if you do it when you’re at 500k, you don’t have to unwind the whole damn thing when you’re at 10 million. It’s less bodies to have to work through. It’s less decisions you have to make about employees.

Kris Plachy:

If you’re at 10 million and you realize, this is overwhelming, I haven’t built the structures, I haven’t set myself up to lead the team well, that doesn’t mean we can’t do it. That shared belief that I see so many women have. Frankly, not just women have but in general, leadership for women is not a huge sisterhood yet. When you can find someone that you know you can talk with and work through your thoughts and there won’t be judgment. When you talk to your staff about what’s on your mind, they are not objective and you influence them. If you tell them you’re worried about something in your business, it affects how they feel about working for you. It is so vital to find that outlet. Honestly, whether you are to hire Michelle or I or not, it’s so vital to have a place to go. What I find, also, I don’t know if you would agree with this but most of my clients don’t have girl friends they can talk to because their girl friends aren’t running successful businesses. They don’t understand either.

Michelle Arant:

A lot of times I listen to my clients, they’ve joined masterminds just for the camaraderie, just to have a place to go and talk about these issues that nobody really understands. Your husband doesn’t understand. Your girl friends don’t understand. What I find is sometimes unless they find the right one, they’ll get in these masterminds and then they still find that other people are catty and jealous of maybe their success.

Kris Plachy:

Then you’re just in a regular cultural situation.

Michelle Arant:

I mean, it’s just not as beneficial as having the right group of people. Of course, I’m going to say this, Kris. I think that’s what’s so valuable about what you do is you make sure in your groups that that’s not what’s happening and that it’s very structured and we keep this about business and we lift each other up. That’s key to me is we have to support each other as women business owners so that we can do the good out in the world that we’re meant to do.

Kris Plachy:

My favorite thing about when I work with my coach is it’s all about me. I don’t have to listen to her talk about her life. It’s just about me. It’s all eyes on me. All eyes on my business. All just studying for me. I’ll take it because I’m always about everybody else. Right? I spend all day coaching other people on their businesses and their challenges and what their thoughts are. I know that even if you’re not a coach but you’re running a business and you’re a woman. In fact, I have a vivid memory, Michelle, of the conversation that you and I have. I can still see your face on the Zoom when I was coaching you. You were so frustrated that people just kept coming in and out of your office. You could never get your work done. Right? We established the two, right? The two rule where you had to have two solutions before you could come into your office. Michelle, because she came back like a couple weeks later, she’s like, okay, it’s working. All I have to do now is put up my two fingers.

Michelle Arant:

I love how you’re mocking me with that charming southern drawl.

Kris Plachy:

You have a wonderful accent. I can’t do it right. Right? You’re always the one that everybody else goes to.

Michelle Arant:

Yes.

Kris Plachy:

Having this coach is where you have your place to go to. Michelle will giggle with you also which is lovely. Okay. We’re just about out of time. Let’s talk a little bit about your program that you offer so that people understand what it looks like and what it feels like. Then if someone wants to talk with you, how do they do that?

Michelle Arant:

If you want to do this work with me, this very important work, then what we do is we have, it’s a 12 week program and we call it the Founder’s Lab Foundations program so that we can get all of the fundamentals out of the way and get those established. The base of those fundamentals is the Entrepreneurial Management program that Kris and Brooke Castillo developed together. As a part of the 12 week program, you get membership or enrollment in Entrepreneurial Management. Then for 12 weeks we work together on all of the modules and the goodness of that program and you start to apply what you’re learning. We have two individual one-on-one calls per month. Then I also have open office hours additional times during the month so that you can just drop in if you’re having an issue or if you need some support around something or get your questions answered, you can drop in to those as well.

Michelle Arant:

You also receive a workbook that accompanies the Entrepreneurial Management that we work through. I also don’t want anybody to think that it’s just the Entrepreneurial Management. We coach on anything that’s coming up in your-

Kris Plachy:

Yeah, but it’s the basis for because most of you guys who are listening need structuring your business. We talk about you as a founder. We talk about your business. We talk about your systems and your processes, your backstage processes. All of that really matters. What I always like to say is we introduce these things. We have you do something and then we watch your brain have a tantrum. Then that’s why the coaching matters because one of the things I can say about… I don’t know if this is true for you all listening, but a lot of people in their desperate hour of need, two in the morning, and they’re looking at Facebook or Instagram, will buy something to help them. Buy these job description templates. Buy these conversation outlines. Whatever, right? You’re desperate for us to help to manage your team so you buy something. What happen is I notice a lot of people they buy a lot of tools but in the absence of someone to help them work through applying it.

Kris Plachy:

That’s where the frustration sets in. It actually becomes more exhausting to understand and learn more but not know how to do it. The benefit of working with someone to help you is that you can apply what you’re learning and doing it and then you come back and you say, hey, this is how that went down. Did I do it right? That’s what a lot of my clients will say. Okay, I tried it. I had the difficult conversation. I fired the person. Whatever, right? Then we come back and we debrief when we talk about how it went. That’s one of those other pieces that it’s a program because we know that you need that structure but that’s why we’re keeping it one-on-one because each of you will do this at your own phase. You’ll have different challenges that present to you that Michelle can help you through as you’re experiencing those uniquely.

Michelle Arant:

I think it saves you time because there’s so much experience and knowledge that has gone in, like mistakes and successes. Within the Entrepreneurial Management program, with the modules that are included, there’s lots of trial and error that have already been vetted and are in this program so you’re not spending all these extra time like you said, searching on Facebook for the right templates. A lot of this stuff is already included in there. The time that you do spend with me, we’re hitting the ground running. By the end of the 12 weeks then you are so much more advanced and have so much more done than what you might be had you tried to go out and piecemeal and listen to all these extra podcast and read all these books and all that. No, we’re going to cut all that out. Let’s take this information, let’s do it.

Kris Plachy:

Yes, so good. Awesome. All right. I know this has been a slightly longer podcast than normal. Thank you all for tuning in and for meeting Michelle. Again, I’m super excited that she’s on the team. Her information is also on my website. If you want, you can go to krisplachy.com/team. You’ll see more information in her bio and then of course, she already gave you the information to go to the appointment link if you want to schedule time. It’s krisplachy.com/appointment, to select a good consult time for Michelle. You’ll see when you book that, when you pull that up will give you an option to book time with me or with Michelle. Based on where your business is, just make the right selection for you. We’re here to help you all.

Kris Plachy:

We’re super happy to continue to work with the clients that we work with because we’re watching amazing things happen in people’s business. It’s so, so rewarding. All of you out there working really hard, keep at it. Now you can get off the treadmill or stop your walk or maybe you’re off the bus now and ready to go to work wherever you are in the world. Enjoy your day. Thank you Michelle for being here.

Michelle Arant:

Thank you all. Bye-bye.

Kris Plachy:

Hey there, gorgeous. Are you ready to take everything I teach you in this podcast and put it to work in your business and really learn how to master leading your team? If so, I’d love to have you as a client in the Founder’s Lab. To learn more about how we can work together, head on over to krisplachy.com/join. There you’ll see everything you need to know about the Founder’s Lab and how to get started. See you there.

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